Shipping & Delivery Policy
At Liberal Lawn Mowers, we operate a structured, logistics-driven delivery framework designed to ensure reliable, secure, and efficient transportation of equipment across Pakistan, the Middle East, and international markets. Our shipping model is built around product weight classes, regional zones, and freight optimization to deliver maximum operational transparency and cost efficiency.
1. Shipping Zones Overview
We use defined shipping zones to allocate the most suitable delivery methods based on customer location and order type.
Zone A – Pakistan (Domestic Shipping)
- Regions: Pakistan (including postal codes 54000, 54770, 54810)
- Available Shipping Methods:
- Free Shipping (selected products / promotions)
- Flat Rate – Lahore Based Delivery
- Flat Rate – Nationwide Pakistan Delivery
- Coverage: All major cities including Lahore, Karachi, Islamabad, Faisalabad, Multan, and others
Zone B – Rest of the World (International Shipping)
- Regions: All countries outside Pakistan
- Shipping Method: Freight Quotation Required
- Orders in this zone require manual freight calculation due to equipment size, weight, and customs handling requirements. Our logistics team will contact you with a tailored quotation before dispatch.
2. Shipping Classes & Handling Structure
Our products are categorized into shipping classes to ensure accurate freight calculation, optimized handling, and safe transport.
| Shipping Class | Weight Range | Operational Description | Delivery Handling |
|---|---|---|---|
| Export Freight (Any Weight) | International Orders | Used for overseas shipments requiring custom freight quotation | Manual quotation + export logistics coordination |
| Extra Heavy Freight | 1,000 – 2,000 kg | Ultra-heavy industrial machinery (rollers, large ground equipment) | Dedicated flatbed transport / heavy haulage |
| Heavy Machinery | 500 – 1,000 kg | Large turf rollers and commercial-grade equipment | Truck-based specialized delivery |
| Industrial Weight | 100 – 500 kg | Mid-range industrial and sports ground equipment | Commercial transport logistics |
| Medium Weight Equipment | 50 – 100 kg | Light industrial machinery and accessories | Standard freight carriers |
| Standard Equipment | 0 – 50 kg | Smaller tools, components, and accessories | Courier / parcel delivery network |
3. Processing & Dispatch Timelines
- Order Processing Time: 24–72 hours after payment confirmation
- Domestic Delivery (Pakistan): 3–7 working days (depending on location and product category)
- Heavy Machinery Orders: 5–14 working days (logistics scheduling required)
- International Orders: Subject to freight quotation approval and customs clearance timelines
4. Freight Quotation System (International Orders)
For all shipments outside Pakistan, our team follows a controlled quotation-based logistics model. This ensures:
- Accurate shipping cost estimation based on weight and dimensions
- Custom clearance and export documentation support
- Optimized carrier selection for cost and reliability
- Pre-dispatch confirmation before shipment initiation
5. Delivery Standards & Safety Protocols
- All machinery is securely packed for industrial transport conditions
- Heavy equipment is loaded using professional lifting and handling systems
- Shipment tracking is provided where applicable
- Inspection is recommended upon delivery before acceptance
6. Important Notes
- Delivery timelines are estimated and may vary due to weather, customs, or logistics constraints
- Remote or rural locations may require additional transit time
- Free shipping (if applicable) is limited to selected promotional products
- Customs duties, taxes, and import charges (for international orders) are the responsibility of the buyer
7. Contact for Logistics Support
For shipping inquiries, freight quotations, or delivery coordination, our logistics team is available to support you with end-to-end assistance.
Liberal Lawn Mowers – Logistics & Support Desk
Email: info@liberallawnmowers.com.pk
Response Time: 24–48 hours