Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be unused and in the same condition as received.

  • Be in its original packaging.

Non-returnable items include:

  • Perishable goods (food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

  • Downloadable software products

  • Certain health and personal care items

You must provide a receipt or proof of purchase. Please do not send purchases back to the manufacturer.

Partial Refunds

Partial refunds may be granted in cases such as:

  • Items with obvious signs of use

  • Opened CDs, DVDs, software, video games, cassette tapes, or vinyl records

  • Items not in original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected:

  • We will email you to notify receipt and approval or rejection of your refund.

  • If approved, your refund will be processed and credited to your original payment method within a few business days.

Late or Missing Refunds:

  • Check your bank account first.

  • Contact your credit card company—processing may take a few days.

  • Next, contact your bank.

  • If still unresolved, contact us at info@liberallawnmowers.com.pk.

Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged.

  • To request an exchange, email info@liberallawnmowers.com.pk and send your item to:
    Liberal Lawn Mowers, 22 Queens Road, Lahore, Punjab, 54000, Pakistan

Gifts

  • If the item was a gift sent directly to you, you will receive a gift credit for the returned item.

  • If the gift was sent to the gift giver, the refund will be issued to them.

Shipping Returns

  • Return your product to: Liberal Lawn Mowers, 22 Queens Road, Lahore, Punjab, 54000, Pakistan

  • You are responsible for return shipping costs; these are non-refundable.

  • For high-value items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt.

Need Help?

For questions related to refunds or returns, contact us:
Email: info@liberallawnmowers.com.pk