Privacy Policy

Last Updated: August 14, 2025

1. Our Commitment to Your Privacy

Liberal Lawn Mowers (“we,” “our,” or “us”) is committed to respecting and protecting your privacy and personal information in accordance with applicable laws in Pakistan, including the Prevention of Electronic Crimes Act 2016 (PECA), consumer protection laws, and other relevant data protection guidelines.

This Privacy Policy explains how we collect, use, process, store, and safeguard your personal information when you:

  • Use our website or any of our online services (collectively, the “Sites”);

  • Purchase our products or services;

  • Interact with us via email, telephone, in person, or through social media; or

  • Visit our premises or engage with our dealers, distributors, or partners.

By using our Sites or Services, you agree to the terms of this Privacy Policy and our Terms & Conditions. If you do not agree, please discontinue use of our Services.

2. Personal Data We Collect

“Personal Data” means any information that can identify you directly or indirectly. We collect only the data necessary to provide our products and services. This may include:

  • Identifiers: Name, address, email address, phone number, CNIC number;

  • Financial Data: Bank details, payment card information (processed via secure payment gateways);

  • Technical Data: IP address, browser type, device identifiers, operating system, and cookies;

  • Location Data: Geographical information from your device (if you grant permission);

  • Media Data: Photos, videos, and recordings submitted by you or collected at events;

  • Preferences & Purchase History: Product interests, service history, and feedback.

3. How We Collect Data

We collect Personal Data in the following ways:

  1. Directly from You: When you fill out forms, place orders, register products, request quotes, or contact us.

  2. From Dealers & Distributors: When you purchase through our authorized partners.

  3. Automatically: Through cookies, analytics tools, and server logs when you visit our website.

  4. From Third Parties: Such as marketing agencies, social media platforms, or public sources.

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. These include:

  • Strictly Necessary Cookies – for core site functionality.

  • Performance Cookies – to measure and improve performance.

  • Functional Cookies – to remember preferences.

  • Advertising Cookies – to serve relevant product ads.

You may disable cookies via your browser settings, but this may limit functionality.

5. How We Use Your Data

We process your data to:

  • Fulfill product orders, warranties, and after-sales support;

  • Manage dealer and distributor relationships;

  • Improve our website and services;

  • Send updates, offers, and marketing communications (with your consent);

  • Comply with legal obligations under Pakistan’s laws;

  • Protect against fraud and unauthorized transactions.

6. Sharing Your Data

We may share your Personal Data with:

  • Authorized Dealers & Distributors – to fulfill your product and service requests;

  • Service Providers – including payment processors, IT support, and marketing agencies;

  • Regulatory Authorities – such as the Pakistan Telecommunication Authority (PTA) or Federal Investigation Agency (FIA) when required by law;

  • Legal Authorities – in response to court orders, legal processes, or to protect our rights.

We do not sell your data to third parties.

7. Data Storage & Transfer

Your data is stored securely on servers in Pakistan or in secure offshore data centers that meet international security standards. We apply encryption, access controls, and secure transmission protocols to safeguard information.

8. Your Rights

Under applicable laws in Pakistan, you have the right to:

  • Access, update, or correct your data;

  • Request deletion of your data (subject to legal retention requirements);

  • Withdraw consent for marketing communications;

  • Object to certain types of processing.

You may exercise these rights by emailing info@liberallawnmowers.com.pk.

9. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill the purpose it was collected for;

  • Comply with legal requirements;

  • Resolve disputes and enforce agreements.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before sharing your data.

11. Data Collection from Minors

Our services are intended for individuals 18 years or older. If we discover that we have collected data from someone under 18 without parental consent, we will delete it promptly.

12. Security Commitment

We employ industry-standard security measures, including SSL encryption, firewall protection, and access control policies, but no system is entirely risk-free. You provide data at your own risk.

13. Policy Updates

We may revise this Privacy Policy from time to time. Changes will be posted on our website with the updated date. Continued use of our Services after changes means you accept the new terms.

14. Contact Us

If you have questions or wish to exercise your rights, please contact us:

Liberal Lawn Mowers
22 Queens Road, Lahore, Pakistan
Email: info@liberallawnmowers.com.pk
Phone: 042-36362453

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