At Liberal Lawn Mowers, we operate a structured, logistics-driven delivery framework designed to ensure the reliable, secure, and efficient transportation of high-quality lawn mowers, turf care equipment, cricket ground machinery, and sports ground equipment. We ship across Pakistan, the Middle East, and selected international markets.
This policy outlines our shipping procedures, delivery timelines, weight-based handling structures, and customer responsibilities.
1. Shipping Zones & Regional Coverage
We utilize defined shipping zones to allocate the most efficient and cost-effective delivery methods based on your location and order type.
Zone A – Pakistan (Domestic Shipping)
- Coverage: Nationwide delivery including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, Gujranwala, Hyderabad, Bahawalpur, and other major cities and districts.
- Available Shipping Methods:
- Flat Rate – Lahore Local Delivery
- Flat Rate – Nationwide Pakistan Delivery
- Free Shipping (Applicable only to selected promotional products)
Zone B – Rest of the World (International Shipping)
- Coverage: GCC countries, the Middle East, Africa, and other international regions subject to logistics availability and regulatory compliance.
- Shipping Method: Freight Quotation Required. Due to equipment size, weight, and customs handling requirements, international orders require manual freight calculation. Our logistics team will provide a tailored quotation prior to dispatch.
2. Shipping Classes & Handling Structure
To ensure accurate freight calculation, optimized handling, and safe transport, our product catalog is structured into the following operational weight classes:
| Shipping Class | Weight Range | Operational Description | Delivery & Handling Method |
| Standard Equipment | 0 – 50 kg | Smaller tools, components, parts, and accessories | Standard courier/parcel delivery network |
| Medium Weight | 50 – 100 kg | Light machinery, walk-behind mowers, and accessories | Standard freight carriers |
| Industrial Weight | 100 – 500 kg | Mid-range industrial, commercial, and sports ground equipment | Commercial transport logistics |
| Heavy Machinery | 500 – 1,000 kg | Large turf rollers, commercial ride-on mowers, and specialized equipment | Truck-based specialized delivery |
| Extra Heavy Freight | 1,000 – 2,000+ kg | Ultra-heavy industrial machinery (e.g., heavy turf rollers, pitch equipment) | Dedicated flatbed transport / heavy haulage |
| Export Freight | Any Weight | All international orders outside Pakistan | Manual quotation + export logistics coordination |
3. Processing & Production Timelines
Orders are processed during normal business hours, Monday through Saturday.
- Standard Order Processing: 24–72 hours (1–3 business days) after payment confirmation.
- Custom-Manufactured Equipment: 2–6 weeks depending on product specifications (e.g., customized sight screens, specialized net structures, or bespoke turf machinery).
- Large Project Orders: Lead times for large-scale institutional or stadium orders will be outlined individually in the commercial contract.
Customers will be actively notified by our sales team if custom manufacturing or procurement requirements affect standard delivery schedules.
4. Estimated Delivery Timeframes
| Destination / Order Type | Estimated Delivery Time |
| Major Cities in Pakistan (Standard Freight) | 3–7 Business Days |
| Remote or Rural Areas of Pakistan | 5–14 Business Days |
| Heavy & Extra Heavy Machinery (Domestic) | 7–21 Business Days (Requires logistics scheduling) |
| International Shipments (Zone B) | 2–8 Weeks (Subject to carrier method and customs) |
Note: Delivery timelines are estimates. Liberal Lawn Mowers shall not be held liable for operational delays resulting from weather conditions, transportation constraints, customs clearance delays, public holidays, political unrest, or other force majeure events.
5. Heavy Equipment & Site Access Responsibilities
For products categorized under Industrial, Heavy, or Extra Heavy Freight (e.g., pitch rollers, super soppers, tractor-mounted units):
- Delivery schedules will be coordinated directly with the client by our logistics desk.
- Site Access: The customer must ensure that the delivery site is fully accessible for heavy commercial transport vehicles and flatbed trucks.
- Offloading: Unless explicitly stated otherwise in the sales contract, customers are responsible for arranging appropriate offloading equipment (such as forklifts, cranes, or labor) at the destination site.
6. International Shipping, Duties, and Taxes
For all international shipments outside Pakistan:
- Our team follows a controlled, quotation-based logistics model to find the most secure and cost-effective carrier.
- The buyer is solely responsible for all import duties, local taxes, customs clearance charges, port handling fees, and country-specific regulatory documentation.
- Liberal Lawn Mowers will provide standard export documentation (Invoices, Packing Lists, Bill of Lading/Airway Bill) to support customs clearance.
7. Inspection Upon Delivery & Shortages
We enforce strict industrial packaging and loading protocols to guarantee equipment safety.
- Immediate Inspection: Customers are required to thoroughly inspect all machinery and packages immediately upon receipt.
- Reporting Window: Any damage, shortage, or shipping-related discrepancy must be reported to our Logistics Support Desk within 48 hours of delivery.
- Documentation: Supporting photographs, video footage of the unboxing/unloading, and signed copies of the shipment documentation are required to initiate an investigation or insurance claim.
8. Incorrect Shipping Information
Customers must provide highly accurate delivery details, contact numbers, and point-of-contact information. Additional freight charges resulting from incorrect addresses, failed delivery attempts, restricted site access, or mid-transit redirection requests will be billed directly to the customer.
9. Installation & Commissioning
Please note that delivery does not automatically include equipment assembly, on-site commissioning, or operator training. Where specialized equipment requires commissioning, these services will be quoted and scheduled separately unless explicitly bundled into the sales agreement.
10. Logistics Support & Corporate Contact Information
For shipping inquiries, delivery updates, or formal freight quotations, please contact our logistics team:
Liberal Lawn Mowers
- Address: 22 Queens Road, Punjmahal, Lahore, Punjab 54000, Pakistan
- Phone / WhatsApp: +92 324 4253430
- Email: info@liberallawnmowers.com.pk
- Website: https://liberallawnmowers.com.pk
- Logistics Desk Response Time: 24–48 Hours
11. Frequently Asked Questions (FAQ)
How long does heavy machinery delivery take in Pakistan?
Heavy and extra heavy turf machinery takes 7 to 21 business days to deliver domestically due to specialized freight scheduling.
How will my order be shipped within Lahore?
For local deliveries within city limits, the transport mode depends on the size of the equipment:
Lightweight items (up to 15 kg): Small tools, components, or accessories are dispatched quickly using on-demand courier services such as Yango Delivery or InDrive Delivery.
Heavy Machinery: Larger turf equipment or commercial mowers are transported via specialized local loaders or pickups directly from our factory floor to your location.
How do you handle out-of-city deliveries across Pakistan?
We use a reliable, multi-tiered domestic transit network:
Up to 15 kg: Shipped via premium courier networks or booked through reliable goods transport networks (Truck Adda) to your nearest city hub.
15 kg to 1,000 kg: Shipped safely via regional Goods Transport Services (Bilty System) to the transport terminal nearest to you.
Bulk & Institutional Orders: For large facility setups, stadium construction orders, or multiple heavy units, we arrange a Dedicated Commercial Truck (Mazda, 6-wheeler, etc.) to deliver directly to your site.
What is a “Bilty” and how do I collect my machinery?
Bilty is a cargo receipt issued by the goods transport company. Once your machinery is dispatched to your city’s nearest Truck Adda, our sales team will send you the Bilty number and transport company details via WhatsApp or Email. You will use this receipt number to claim and collect your equipment upon arrival at the terminal.
Do I need to arrange unloading equipment at my site?
For Industrial, Heavy, and Extra Heavy Freight classes (such as 2000 kg turf rollers or pitch equipment), customers are fully responsible for arranging appropriate offloading mechanisms (such as forklifts, cranes, or sufficient labor) at the destination, unless on-site offloading services were explicitly added to your sales contract.
How long will it take for my machinery to arrive?
Major Cities (Standard Goods Transport): 3–7 business days.
Remote or Rural Areas: 5–14 business days.
Heavy Machinery & Bulk Orders: 7–21 business days, depending on dedicated truck routing and logistics scheduling.
Custom-Manufactured Orders: Production takes 2–6 weeks before the shipping timeline begins
Do you ship sports ground equipment internationally?
Yes. We facilitate export shipments to GCC countries, the Middle East, Africa, and other global destinations. Because of the size and custom clearance regulations associated with industrial machinery, international orders cannot be calculated automatically at checkout. Our logistics desk will provide a manual Freight Quotation based on your port destination before order finalization.
What should I do if my equipment arrives damaged?
You must thoroughly inspect all machinery immediately upon arrival. If any physical damage or shortages are found, note them on the delivery receipt and report the issue to our Logistics Support Desk within 48 hours with supporting photographs and video documentation so we can file an insurance or transport claim.