Liberal Lawn Mowers Warranty Policy
At Liberal Lawn Mowers, we are committed to supplying high-quality lawn mowers, sports ground equipment, landscaping machinery, and outdoor maintenance products built for durability, reliability, and long-term performance.
Our warranty policy reflects our commitment to customer satisfaction by providing professional after-sales support, genuine spare parts, and technical assistance throughout Pakistan.
Warranty Coverage
Liberal Lawn Mowers warrants that products supplied by our company are free from manufacturing defects in materials and workmanship under normal operating conditions.
During the applicable warranty period, eligible defective parts may be repaired or replaced at the discretion of Liberal Lawn Mowers, subject to inspection by our technical team.
Warranty service applies only to defects resulting from manufacturing faults and does not cover damage caused by misuse, accidents, improper maintenance, or unauthorized modifications.
Warranty Period
Warranty begins from the original date of purchase shown on the customer invoice.
Unless otherwise specified on the product page or sales invoice, warranty periods are as follows:
| Product Category | Standard Warranty |
|---|---|
| Petrol Lawn Mowers | 12 Months |
| Ride-On Lawn Mowers | 12 Months |
| Manual Lawn Rollers | Manufacturing Defect Warranty Only |
| Sports Equipment | Manufacturing Defect Warranty Only |
| Landscaping Equipment | As specified on invoice |
| Imported Equipment | Manufacturer’s Warranty (where applicable) |
Certain products may carry different warranty periods depending on the manufacturer or model.
The warranty period remains unchanged even if a product or component is replaced during the warranty.
Commercial Use
Products used commercially, by contractors, landscaping companies, sports facilities, educational institutions, municipalities, rental businesses, or for any revenue-generating activity may be subject to a different warranty period depending on the manufacturer.
Commercial warranty terms will be specified at the time of purchase.
Warranty Conditions
To qualify for warranty service:
- Original purchase invoice must be presented.
- Product must have been used according to the operating instructions.
- Recommended maintenance should be carried out regularly.
- Genuine replacement parts should be used whenever applicable.
- Repairs must not have been performed by unauthorized technicians.
- The product must not have been modified or altered.
Items Not Covered
The warranty does not cover:
- Normal wear and tear
- Blades
- Belts
- Bearings
- Wheels and tyres
- Spark plugs
- Air filters
- Fuel filters
- Engine oil
- Lubricants
- Batteries (unless covered separately by manufacturer)
- Cables
- Grass collection bags
- Paint damage
- Cosmetic scratches
- Rust caused by improper storage
- Damage caused by flooding, fire, accidents, or natural disasters
Warranty Exclusions
Warranty claims will not be accepted if damage results from:
- Improper assembly
- Incorrect operation
- Negligence
- Abuse or misuse
- Overloading the equipment
- Lack of routine maintenance
- Use of contaminated fuel or lubricants
- Unauthorized repairs
- Installation of non-genuine replacement parts
- Modification of the machine
- Commercial use where only domestic warranty applies
- Transportation damage after delivery
Spare Parts
Liberal Lawn Mowers maintains the availability of genuine spare parts for many products we sell.
Replacement parts supplied separately are covered only against manufacturing defects and do not extend the original product warranty.
Warranty Claim Process
If you believe your product has developed a manufacturing defect:
- Contact Liberal Lawn Mowers with your invoice number.
- Provide photographs or videos of the issue where possible.
- Our technical team will evaluate the reported fault.
- If required, the product may be inspected at our workshop or by an authorized technician.
- Approved warranty claims will be repaired or replaced at our discretion.
Customers are responsible for transportation of products to and from the service location unless otherwise agreed.
After-Sales Support
Our after-sales services include:
- Technical guidance
- Product troubleshooting
- Spare parts assistance
- Maintenance recommendations
- Product servicing support
- Equipment operation guidance
We strive to provide prompt support to help customers maximize the life and performance of their equipment.
Limitation of Liability
Liberal Lawn Mowers shall not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use any product, including but not limited to:
- Loss of business
- Loss of revenue
- Loss of productivity
- Property damage
- Personal injury resulting from improper use
- Rental or replacement equipment costs
Our liability is limited to repair or replacement of the defective product or component in accordance with this warranty policy.
Consumer Rights
This warranty is provided in addition to any applicable consumer rights available under the laws of Pakistan.
Nothing in this warranty limits or excludes any legal rights that cannot lawfully be excluded.
Contact Us
Liberal Lawn Mowers
For warranty assistance, spare parts, servicing, or technical support, please contact our customer service team through the contact information available on our website.
We are committed to providing reliable products and dependable after-sales support to customers across Pakistan.